No fine print. Just the answers.

A human confirms every reservation within the hour, day or night. You get a reference beginning with MSA- the moment you submit, and you can track it any time under My booking.

No card is charged on the website. We agree the total with you on confirmation and take a refundable security deposit at handover — from $200 for City cars up to $600 for Signature and Terrain vehicles.

Free changes and cancellation up to 24 hours before collection. Inside 24 hours we simply move the booking to another date rather than charge you.

A valid driver's licence held for at least two years, a passport or national ID, and a local contact number. Drivers must be 23 or older, or 25 for Terrain and Signature cars.

Yes. Licences in English are accepted directly; anything else needs an international driving permit alongside it.

Anywhere inside Zimbabwe. Cross-border travel into South Africa, Zambia, Botswana or Mozambique is possible with 72 hours notice so we can prepare the paperwork.

250 km a day, pooled across the hire — so a seven-day hire gives you 1,750 km to use however you like. Extra kilometres are $0.25 each, capped fairly.

One number, 24/7. We recover the car, and inside Harare we replace it within 90 minutes. Outside town we get to you and keep you moving.

Comprehensive insurance, delivery and collection anywhere in Harare, 24/7 roadside support, a full tank at handover and unlimited driver swaps between named drivers.

Automatically. Hire seven days or more and the weekly rate applies; twenty-eight or more and the monthly rate takes over. You never have to ask for the discount.

USD cash, bank transfer, EcoCash, Visa and Mastercard. Corporate accounts can settle monthly on invoice.

A vetted, uniformed driver with Harare and highway experience for $45 a day, up to ten hours. Overnight trips include the driver's accommodation allowance.